Terms & Conditions

Payment terms

No refund or cancellation of orders.

Approval and printing of designs

Juffrou Ontwerp does not take responsibility for any faults or mistakes on order/s after the customer has approved the design for printing. Applicable to all products.

Lead times: +- 15 – 20 business days due to volume of orders received. After this period orders will be dispatched with the courier. The courier takes an additional 2 – 5 business days for deliveries.

**Please note: Orders may take longer than 20 business days to be dispatched.

Shipping policy

We will not be held liable once the delivery service has taken possession of the goods. 

If you live in a rural area/high risk zone, and the courier is unable to deliver your parcel, you will have to contact them to make alternative arrangements. If they are unable to deliver your parcel, and the parcel has to be sent to another address, you will have to pay courier again.

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